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The words "Dear Good People" written in script across a green boka background. Images at bottom of covers of The Person You Mean to Be and A More Just Future

Second Chances


Dear <<First Name>>,

Everybody loves a good second chance story.  

Remember how Bill Murray got second (and third and fourth) chances in the movie Groundhog Day until he learned how to be a better person?
Bill Murray sitting in what appears a vehicle behind the drivers steering wheel with a groundhog propped on the steering wheel in front of him. Bill Murray appears to be laughing.
Remember how Ross and Rachel were given a second chance at their relationship after breaking up (or were they on a break?)?
Ross and Monica from the show FRIENDS standing in a living room facing each other. Monica has her hand out in front of her. The words WE WERE ON A BREAK is printed across the picture.
Remember how Tiger Woods won the Masters golf tournament in 2019, seizing a second chance at dominating his sport and rebuilding his life?
Tiger Woods standing on a golf course with his arms extended over his head and holding a golf club in the left hand.  He appears to be screaming and happy.  A large crowd is behind him.
And, of course, remember the best movie of all time (PROVE ME WRONG) – The Shawshank Redemption – which tells the story of two incarcerated men and their journey towards a second chance at life?
Two men sitting on a bleacher facing each other and playing checkers while sitting in a prison yard. This image is from Shawshank Redemption.
We sure do love second chance stories.


Except …

Still, while we embrace these second chance stories, we have been slower to embrace second chances for people with criminal records in the United States.  

This disconnect was not clear to me until I got involved in the NYU Prison Education Program (NYU PEP) in 2016.  

Through PEP, incarcerated students take several courses per semester, earning college credits towards an Associate’s Degree. The courses are taught by taught by NYU faculty like me who travel to the prison in upstate New York.
 
Screenshot of 3 black men walking in a line with purple graduation robes and hats on.  The caption on the picture is Why prison education?
When I first became part of PEP, I had never met someone incarcerated and I wondered what the students would be like.
In my stereotype-soaked mind, people who were in prison were the ultimate “other.”  A lifetime of explicit and implicit biases about incarcerated black and brown men lodged in my mind. 
4 black men sitting in school desks.   Each one is smiling.
But once I taught in a prison, I realized how wrong my stereotypes were.  The one part I got right was that people of color are disproportionately arrested and imprisoned. 
Dolly Chugh standing in a room teaching a group of men that are sitting in school desks. Large windows with bars are behind the men.
That was about it.
 

Best students I have ever had

The students soaked up learning like dry sponges.  And lest I take credit, every professor reported the same.
4 black men standing in front of a dry erase board. One man is writing on the board while the other 3 are looking at the board.
I brought in authors like Jeff Wilser, Conor Grennan, Jeanne Theoharis, Panio Gianopoulos, and Josh Davis for optional book club discussions.  The same thing happened.
Dolly Chugh is standing with a white man with a doctoral graduation robe on and a black man with a graduation robe on. Each one has large smiles on their faces.

Below is what author Jeff Wilser had to say after spending three hours in discussion with students who had read Alexander Hamilton’s Guide to Life

A quote with an image of Jeff Wilser.  "Yesterday was one of the coolest, most inspiring days I can remember... I'm still on a high. It's an experience I won't forget."  Jeff Wilser, author

Our students worked hard for every credit in an environment built to break them, not educate them. 

These smiles in our spontaneous class picture (taken on a rare day when a camera was allowed in the prison) and graduation
video are about as real as smiles get. 

 A group of 14 black men huddled around Dolly Chugh all smiling at the camera for a group picture. Steel jail door are behind them.
Think my students were the exception?  Hardly.  Check out this.

Then what?

Inspiring, right?!

But, what happens when they get out?  Would they be given a second chance as returning citizens once they had paid their dues?

A black man sitting in a school desk holding a pen with a stack of papers on the desk. He is looking at the camera with a smile. Another black man is sitting behind the first man with his arms crossed.
To be clear, I believe that people who commit crimes, especially crimes that hurt people, should pay for it.

I also believe that once the punishment is over, we should maximize the odds that it will not happen again.

Which brings us back to second chances.

Second Chance Employment


Recently, I attended the Second Chance Employment conference co-hosted by the Tamer Center at Columbia University.  
 
The conference began with Justice through Code founder Aedan MacDonald speaking of his experience being released from prison and having every door shut in his face.  He asked to consider how it would feel to watch someone we love go through this.

We were listening.
Screenshot of YouTube video of Aedan MacDonald Founder  Justice Through code, Columbia University  Justice Through Code- The Big Idea Amazon Web Serv...

Second chance employment refers to removing blanket barriers and stigma that make it difficult for people with criminal records - like Aedan - to find employment.

3 people sitting on a stage.  2 men and 1 woman. Each dressed in business attire.  A large blue screen is behind them. The Business Case for Second Chance Employment is written across the screen.

The Problem

For many jobs, a criminal background check is a standard practice; nine out of ten employers do it.  Many ask applicants to “check the box” if they have been convicted of (or even just arrested for) a crime. 

If the applicant’s criminal record comes up, it
reduces their chances of a second interview by 50%

 
Slide with header Developing and Implementing Second Employment Programs.  Pictures, Names and Titles of four speakers appear below.

But the risk of recidivism declines the longer it’s been since a person committed a crime; many background checks don’t take time since conviction or the nature of the crime into account.

For these and many other reasons, efforts to "ban the box" have become more widespread.  
 
A bar graph of The Effect of Race an Criminal Background on Employment Opportunities.

Voluminous data shows that racial biases are both formally and informally baked into the criminal justice system, making black and brown people disproportionately likely to have criminal records.  Here are just a fraction of the excellent books on this topic.

 

And, research by sociologist Devah Pager found that a white person with a criminal record is more likely to get a call back for a job interview than a black person without a criminal record.  

Even ban the box policies are fraught, painfully.  Underlying biases may still prevail where black applicants are penalized even more when there is no box, making this issue a devastating and layered example of racism in the United States.
BAN THE BOX logo with a red X inside a box.

Second Thoughts about Second Chances


Back to what happens when people are released from prison.  Over 650,000 people are released from prison each year; after one year, 60 percent of these returning citizens remain unemployed. Those who are working have low-wage jobs.

Here are 5 reasons why we want to think intentionally about second chance employment.
 
A room with  brown wood door that is shut.  A yellow stool with a green plant sitting on top of it. Hanging on the wall is a black from with the words, think outside the box.

1. This is not an isolated issue.  

80 million Americans have a criminal record.  That’s ¼ of the entire US population (327 million people, 258 million adults) and 31% of the adult population.

The majority are misdemeanors.

That’s the same number of Americans that have four-year college diplomas.  This is not a marginal issue.
A pie graph that has a diverse group of people in business attire that makes up the shape of the graph.

2.  Employment reduces recidivism.

Do we want a society filled with people unable to find work, no matter how hard they try?  What would you do if that was your situation?  
A group of men and women sitting in orange chairs on a stage. One man is talking and the other four are looking at him.  There is a big screen behind them with text and pictures on it.
During one particularly powerful panel at the Second Chance conference, three formerly incarcerated speakers made clear what a difference it makes to have a path forward through Aedan MacDonald's technical career development accelerator called Justice Through Code (JTC).   
A female Latino woman sitting with her arms crossed in front of her smiling.  A quote on the image. "When I got out, I felt like I had ex-con branded on my forehead from being incarcerated...I made a mistake but that is not who I am now. "  Maria Martinez, alumnus of JTC and a software engineer at The Walt Disney Company
Makeda Davis, an alumnus of JTC and a software engineer at Checkr who was incarcerated for nine and a half years said, From my change, so many lives have changed." (Source)
A black female sitting in an orange chair holding a microphone and smiling.

3. The system sets people up to fail.


A few years ago, my friend Professor Damon Phillips invited me to participate in a simulation hosted by the Columbia University Tamer Center and Osborne Association.  It was designed to replicate the experience of being released from prison; participants like me were given identities and tasks to complete in the simulated city that was set up.  
 
Damon knew I had done a little bit of teaching in prison and thought I would be interested.  I was, but I was also skeptical as I felt pretty well-informed about the barriers already.
A black man sitting on a transit bus leaned over with his elbows on his knees and looking at his cell phone.  He is wearing a black backpack.

Well-informed is not the same as "getting it."  The well-designed simulation left me filled with rage at chicken/egg problems like I needed a government ID to open a bank account to get a bus pass to go to a job fair but I needed a bus pass to ... you get the idea.  

And even if I did all of that somehow, and got to a job fair, I was not going to be considered due to my record.

A black woman sitting at a table with a black man. Both are in business attire. The woman is talking and the man is holding a paper and looking down.
It quickly became clear that the odds of my being able to get a job while playing by the rules were terrible.  I was set up to fail.

Before the one hour re-entry simulation was over, I (and many other simulation participants) had "broken the law." I saw no other plausible path to paying my rent. It was a punch in the gut to realize how slim my odds were.

I was starting to get it.
The White House Washington Official seal with the words printed below it "...hereby proclaim April 2023 as Second Chance Month"  Joseph R Bide Jr.  President of the United States of America

4. Is criminal justice just?

The words “crime” and “second chance” are not as cut and dry as it seems.  They presume a fair system, but massive amounts of data show that second chances are already built into the system for some.
A bar graph of Racial disparities in prison incarceration rates, 2019

For example, surveys that show actual marijuana usage rates are not different by race, as reported in the The New York Times.  However, “Hispanic people across New York City had been arrested on low-level marijuana charges at five times the rates of white people in recent years. 

The imbalance was even starker for Black people, who in Manhattan were arrested at 15 times the rate of white people.”

And, the story is even more complicated now that marijuana is legal in the state of New York.  

New York Times article header.  New York Legalizes Recreational Marijuana, Tying Move to Racial Equity.
In other words, the system already offers second chances for some groups of people that keep them from even having a criminal record. 
 
No doubt, some people with records and in prison have committed crimes.  And no doubt, some have not.
Quote and image of Haus Vesberg, Chairman and CEO. Verizon.  "It's all about aking away biases. You recruit the right person for the right job. And then if you give them the chance...They will be loyal to the company.

5. The business case is strong.

I was especially struck by the business leader perspective at the Second Chance conference.  One after another, companies like Verizon, JPMorgan & Chase, and NBCUniversal as well as Schnitzer Steel and PayPal shared their experience, as did the Governor of Oklahoma.
Governor Kevin Stitt talking to a black man in a auditorium
Their conclusion:  second chance employment was a solution to their talent shortage.  Not only could they find the needed skills, they also found a highly motivated and loyal workforce.

In fact, a recent study showed that 85% of Human Resources leaders and 81% of business leaders reported that individuals with criminal records performed the same or better than those without.

Executive Summary image with stats and supporting information

Perhaps we are ready to give a second thought to second chances in the workforce.  Be sure to check out and bookmark the Second Chance Business Coalition website for excellent resources.

As promised in the last issue

Last month, I was a Featured Speaker at SXSW speaking about my new book, A MORE JUST FUTURE.  The official Getty Images photos are finally here!  See below...
Three pictures in a row of Dolly Chugh at SXSW in a black dress. Two of the images are of Dolly on stage talking.  One image is of Dolly Chugh in front of a banner that has SXSW logo printed on it.
And check out the whole 45 minute video of my talk.  I thought it went well though I haven't brought myself to watch yet so let me know!

Of course,  I hope you will read my latest book as well.

Already read it? I would be so grateful if you would please leave a rating or review on
Amazon - these really help more readers find the book.

Please share with others


As always, my goal in this newsletter is to offer you free, bite-sized, evidence-based, action-oriented, zeitgeisty tips on how to be more inclusive (check out past issues here).

I hope to reach as many hearts and minds as possible so feel free to share and if you aren’t a subscriber, you can hit the subscribe button below!

Dolly Chugh



 

Photo Credits:  Bill MurrayRoss & Rachel, Tiger Woods, The Shawshank Redemption , Prison images provided by NYU Prison Education Program, The Effect of Race ad Criminal Background Bar Graph image, The Business Case for Second Chance Employment conference images provided by Hannah Slow at Tamer Center for Social Enterprise | Columbia Business School, Racial Disparities in prison bar graphExecutive Summary image,  Jamie Dimon quote,  Personal images & SXSW Getty  Images provided by Katie Perera. and taken bKeira Lindgren and Nicola Gell. Time to Think by Shahram Anhari on Unsplash  Collage of books The New Jim Crow, Just Mercy, An American Marriage, The Sun Does Shine, Reading with Patrick, Marked.

Special Thanks:  Anna McMullen, Sandra Navalli, Damon Phillips, Jeff Wilser.
Dolly Chugh is the Jacob B. Melnick Term Professor at the New York University Stern School of Business in the Department of Management and Organizations. She studies the psychology of good people and teaches leadership/management courses. All views are her own.

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