Care Provider Newsletter
August 2023
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Attachments for this bulletin are available for download online
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Welcome
Please can we give a warm welcome to the new managers who are Lynne Abbott at Whitehaven, Calum Samways at Kingfisher Lodge, Sony Joseph at Culverhayes and Joby Varghese Joseph at Larkhall.
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ASC Recruitment Guide
The Department of Health and Social Care’s national recruitment campaign “Made with Care” aims to raise the profile of the adult social care sector as a rewarding and stimulating place to work, and support care providers’ existing recruitment efforts to recruit the dedicated staff they need. By inspiring people with the right values to consider a career in social care, the campaign will increase the number of quality candidates applying for roles in the sector. Your organisation can make the most of the national campaign by:
- Running local recruitment activity at the same time
- Advertising your vacancies on DWP “Find a Job”.
- Making use of the campaign materials
This toolkit will guide you through the range of free downloadable campaign materials, templates, and expert advice on offer for you to use when recruiting staff as part of the “Made with Care” campaign. Please take a moment and read through the brochure and provide any feedback on how this has been used:
https://www.adultsocialcare.co.uk/include/documents/res/ASC-Recruitment-Campaign-Recruitment-Guide.pdf
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Infection Prevention and Control
The South West UK Health Security Agency (UKHSA) will soon launch a new web-based Care OBRA Tool for Adult Social Care settings, allowing acute respiratory outbreaks to be reported online without the need to call or email the Health Protection Team (HPT) first, thus saving valuable time. The new web-based Care OBRA Tool is due to be launched the week of 7 August 2023. Once the new process is launched further information will be circulated including the link, a QR code to the new webpage and a poster. Please see attached PowerPoint for more information.
Infection prevention and control
IP & C can provide some training for doffing and donning and handwashing.
The IP&C workshop will be taking place in September, please let Jordan know any topics and other infections that would be useful to present.
For both, please email: Jordan_Brunton@bathnes.gov.uk
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Google Reviews
Google reviews provide useful information and help your business stand out. It also helps people share their experience. People can go online and list their thoughts about the organisation without having to download an app. Another way for families, professionals etc to feedback could be by using a wipe board and/or leaflets as shown in this example which was on display at one of our care homes.
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Care Show 2023
Care Show Birmingham is the UK’s leading multi-award-winning social care event of the year. It brings together individuals, teams and organisations who share a common vision to improve the quality of care in the UK. The event brings you new products, services, inspiration, and innovation to support you in improving the lives of those in your care and assist you in running your care homes. The Care Show takes place over 2 days in October and is free to attend. There are several speakers and experts at the show with talks taking place throughout the day. Please follow the link to register if you are interested Welcome - Care Show Birmingham 2023
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KPI Data Submission Dates
Key performance indicators (KPIs) are targets that help you measure progress against your most strategic objectives. We collate these on a quarterly basis and as a requirement of the contract the performance of the Services shall be monitored by the Council in accordance with the Contract, Risk Management and Quality Monitoring of Care Homes Policy, the terms of this Individual Service Agreement, the Services Specification, the Key Performance Indicators, and the respective ISA Forms for Service Users placed at the Home.
The deadline submission date for Quarter 1 was the 16 July 2023. There are still a number of KPI’s outstanding. Please ensure these are submitted by no later than 11 August 2023.
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COMPASS
We have become aware of a company named COMPASS who are based in Barnstaple and appear to be preying on vulnerable relatives and are offering a service to complete FNC and CHC assessments for a charge - they have just charged relatives of one B&NES service user who was in residential care 12K for two assessments both of which were not agreed.
If you are contacted by a relative asking about this service or a similar service, could you please reassure them that the referral for an FNC or CHC assessment has been requested from the BSW ICB (Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board) FNC & CHC team.
The good news is that the BSW ICB team are now reducing their waiting list.
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Care and Support West Awards
This year marks the 10th Anniversary of the Care and Support West Care Awards and the highest numbers of nominations have been received to date which celebrates the hard work and dedication of Social Care Professionals across Bristol, Bath and North East Somerset, South Gloucestershire, and North Somerset.
We would like to take this opportunity to congratulate all the staff at Stratton House on being shortlisted as a finalist for the Care Home Organisation of the year award which takes place in November. Well done!
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Equipment Amnesty
Do you have any unwanted equipment? Bath and North East Somerset Council can collect unwanted items, such as commodes, trolleys, perching stools and raised toilet seats, for free. Collections can be arranged by calling 01225 396717.
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Care Home Forum
Please join us at the next Care Home Forum which is taking place on Tuesday 22 August 2023 from 9.30am until 12pm. This event will be held face to face at The Open Space above The Library in Keynsham High Street. Parking is available at Bath Hill East car park, https://beta.bathnes.gov.uk/bath-hill-east-car-park-keynsham or Ashton Way car park https://beta.bathnes.gov.uk/ashton-way-car-park-keynsham We look forward to seeing you there!
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Care Home Provider Training: Using Capacity Tracker
The sessions are aimed at Adult Social Care CQC regulated Care Home Providers.
- How to get set up on Capacity Tracker
- What Capacity Tracker is and its general functionality
- Tips & tricks to make your service stand out
- Current government policy and guidance, related to Capacity Tracker
- How Capacity Tracker is used to source vacancies
- How Capacity Tracker benefits the health & social care system
Joining Instructions
- Sessions will be hosted on Microsoft Teams.
- No prior booking is required and the number of participants per session is unlimited
- Please join the session a few minutes beforehand to allow for a prompt start
- Estimated Duration of each session: 1 hour.
Sessions throughout August and September can be found by logging into the capacity tracker. https://capacitytracker.com/ These are useful sessions for any new managers or anyone who needs a refresh.
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ASC_Commissioning@bathnes.gov.uk
Lewis House, Manvers Street, Bath, BA1 1JQ
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