Introducing CERES Fair Food's
Carbon Neutral Home Delivery Service
The wait is over...
CERES Fair Food is now delivering the freshest, fairly-traded, local organic produce directly to your home, keeping food miles low and offsetting the emissions we can't avoid by helping to fund the development of a renewable energy project.
How to get farm-fresh organics on your doorstep:
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Shop as usual using your existing Fair Food Account or sign up if you're new to Fair Food.
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Select one of our seasonal set boxes or build your own box, adding produce from the extra fruit & veg section.
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Add other yummy extras like bread, milk, eggs and other groceries.
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Simply choose 'home delivery' as your delivery method at checkout, ensuring you provide us with accurate delivery instructions, particularly if you're not likely to be home or if you live in a secure apartment. The service costs $6.75 per delivery to most places in Melbourne. This fee includes GST and the cost of high quality carbon offsets.
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Enjoy a truly 'good' feast of fair foods.
Do we deliver in your area?
You can view our map and use our postcode search tool to check if we deliver to your area.
You will also know if we deliver in your area when you order and select home delivery at checkout. If you are able to enter your postcode and order, then we definitely deliver to your area. If you get an error warning saying we don't yet deliver to your area, you will be prompted to select your nearest Food Host to complete your order.
Our service covers a lot of Melbounre but it is a massive city! At 8806 km², it's hard for us to cover all areas efficiently from The Warehouse Massive in Northcote. We'll be using a courier service for a few of the more difficult-to-service areas. But don't worry, the good people at Melbourne Express are simply wonderful and we've carbon offset this part of the service too - so no matter who delivers your CERES Fair Food organic fruit and veg, you'll always be helping to promote a healthier and more sustainable food system.
For areas we don't already cover with the new service because they are difficult to get to, we will be looking at offering deliveries for a slightly higher fee in the near future. If we don't yet deliver to your area and you think we should, please email the suggestion to suggestions@ceresfairfood.org.au.
When will you receive your order?
We currently deliver all home delivery orders on Wednesday afternoons from 1pm-7pm and you must order before Sunday midnight for the coming weeks' delivery. The reason for this order 'cutoff' is that the best local organic produce in Victoria gets snapped up early on Mondays and Thursdays. So if we know what you want by Sunday night, we can give our growers fair warning and, at the same time, get in on the best organic produce they have on offer that week.
What if you change your mind or only want home delivery sometimes?
You can change between Food Host and Home Delivery methods at checkout and on any future orders in 'My Orders' before cutoff for that week. Remember to keep your home delivery details current, providing our drivers with any specific information they may need to get your orders safely in your hands. You may want to nominate a safe place to leave your order if you're not home, but keep in mind we do not take responsibility for the items if you give us permission to leave them.
What if you live in a secure apartment and won't be home when we deliver?
This is always a tricky business. It may be that we cannot deliver to you if the building is secure, no-one will be home and there is nowhere to safely leave your order.
If there is a concierge or other building services employee willing to accept the delivery on your behalf, please ensure this person is aware of the afternoon to expect deliveries and that we have instructions to leave it with this person.
We hope you enjoy the greater convenience of being able to get your fair foods home delivered.
Happy Fair Food Feasting!
P.s If you would like to know more about our carbon offsets, you can read about our sponsored renewable energy project and view our certificate.
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