Call for patient assessors to help inspect Russells Hall Hospital
All hospitals undertake annual assessment of the quality of non-clinical services and buildings, these assessments are called patient-led assessments of the care environment (PLACE).
Russells Hall Hospital is calling for 10 volunteer assessors to help them to inspect:
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Cleanliness
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The condition of the buildings and fixtures (inside and out)
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How well the building meets the needs of those who use it, e.g. signage
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The quality and availability of food and drinks
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How well the environment protects people’s privacy and dignity
The assessments are ‘patient-led’ to ensure that the patient voice is given the highest priority and patient assessors make up at least 50% of the assessment team. Assessors will visit different parts of the hospital on a given day each year (between April and June) in order to assess:
Assessments will take place on Thursday 16th and Friday 17th May 2013 and will take a minimum of four hours. Assessors will be required to attend one of these days not both.
Training will take place on the morning of Wednesday 1st May 2013 and will take up to four hours.
Refreshments will be provided and parking/travel costs reimbursed.
All days will involve lots of walking around the hospital – You will need state on your application form if you will require assistance.
Who can become a patient assessor?
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Patients
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Relatives and carers
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Patient advocates and friends
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Volunteers
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Trust members
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Trust governors
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Healthwatch Dudley
What skills/training do I need?
PLACE volunteers should have a common-sense, unbiased and practical approach and be able to be objective when assessing and gathering information. They should provide a patient’s view of the hospital
The important thing is to provide a patient view
Deadline for registration of interest is 22nd April 2013. Please ensure that you are available for the assessment/training dates before applying.
The application form can be completed online at http://www.dgoh.nhs.uk/about-us/quality/become-a-patient-assessor
Interested in other patient assessor opportunities?
Healthwatch Dudley has also been invited to support assessments at West Midlands Hospital in Halesowen. Limited places are available, if you would like to find out more, please get in touch with us.
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