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AGENTS. ADVISORS. FRIENDS.

Dear <<First Name>>,

I wanted to reach out to you, specifically regarding COVID-19, and how business insurance reacts. Certain types of commercial insurance policies include "loss of income" or "business interruption" coverage. The purpose of this coverage is respond to a covered loss of physical damage at an insured location or location related to an insured's operation. The problem with COVID-19 from an insurance standpoint is that it's not considered physical damage. Additionally, many policies include a "communicable disease" exclusion. A global pandemic is not something insurance companies foresaw or intended to cover; in fact, there is no such thing as pandemic coverage in the insurance marketplace at this time.

With that in mind, I have read some articles written by some very sharp attorneys, insurance folks, and others as to how or why an insurance policy could end up covering COVID-19 business income losses. Additionally, there is some chance our state or federal governments can require insurance companies to cover the virus, although I'm not sure how likely that is.

Also, if you have added delivery services to your business operations but do not have an auto policy in place, please contact us as soon as possible. We will need to confirm whether you have hired/non-owned auto coverage on your existing policy. You may need a stand-alone commercial auto policy covering owned autos. 

Finally, I believe business income losses related to COVID-19 will be denied; however, this situation is unprecedented. No two carriers are the same, so it doesn't necessarily hurt you to file a claim. Regardless of any past communication that we've had with you in the past week, my recommendation now and moving forward is to go ahead and file a business income claim with your carrier if you have experienced a loss of income related to COVID-19. I have provided a list of carriers and their claims information below if you would like to go ahead and do that. I will do everything within my power to push any possible claim to be covered. If you don’t see your carrier below, please refer to your policy claims instructions or call our office at 818-302-3060.

Thank you,

Timothy Gaspar
CEO

Carriers and their claims information

Abacus Insurance    
888.576.4222

AmTrust    
866.272.9267
Amtrustclaims@qrm-inc.com

Atlas General Ins Services    
877.442.9669
atlasteam@sedgwickcms.com

Berkshire Hathaway Homestate Companies    
800.356.5750
bhhcclaim@bhhc.com

Builders and Tradesman Insurance Services    
877.649.6682
claims@btisinc.com

Chubb    
800.252.4670

CIG    
877.200.4220

CNA    
877.262.2727
lossreport@cnaasap.com

Core Programs    
973.435.9556

Foremost    
800.527.3907
myclaim@foremost.com

Guard Insurance    
888.639.2567
claims3@guard.com

Great American Insurance Group
888.317.4828

Hanover    
800.628.0250
firstreport@hanover.com

Hartford    
800.243.5860
agentfaxreporting.claim@thehartford.com

Insurance Companies of the West (ICW)    
877.442.9669

Liberty Mutual    
844.325.2467
clclaimreports@libertymutual.com

Mercury    
800.503.3724

Nationwide    
800.421.3535
enewloss@nationwide.com

National General    
877.468.3466

Nonprofits' Insurance Alliance of California (NIAC)  
866.718.1947
newclaims@insurancefornonprofits.org

Philadelphia    
800.765.9749
claimsreport@phly.com

Progressive    
877.776.2436

Travelers    
800.238.6225

USLI  
888.875.5231
newlosses@usli.com 

Additional Resources for Businesses
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