Feedback, Notes and
Recommendations
from You.
We love getting feedback from our clients, hopefully positive, but we like to hear about everything, even the negative so we can continue to give you the best service. We have received a couple of emails from clients who have given us some useful information to pass on and a great hotel recommendation.
The Inn at Union Square,
San Francisco
A valued client of The Private Travel Company recently returned from San Francisco and has recommended the hotel where she stayed. The Inn at Union Square has the tiniest front entrance and when I walked in, I wondered what my travel agent had booked me into. … …Read more
Prepaid Cash Passport Cards
A note from a valued Private Travel Company client who has recently returned from Europe – “….if people use prepaid Cash Passport credit cards (MasterCard, Visa) need to be aware not to draw out too much cash in one go. I tried to w/d 1000 pounds, had to do it in 100 pound increments - after 700 pounds it blocked my card because it generated a theft warning. Phoning the credit card company on a mobile is very time consuming. Information on card says it can be checked etc on line but I wasn’t able to do this on my IPad even though I was authorised/registered to do so. Cash passport does not support Apple products - it was a real nuisance that my card was cancelled and that I couldn’t check balances on my Ipad or Mac.” Note: The client’s card was a BNZ Prepaid Cash Passport.
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