sdnc13 starts in 3 weeks!

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With only 3 weeks until the Service Design Global Conference, we're getting busy preparing for 450 people to arrive in Cardiff and join us for the biggest service design event this year

With over 50 conference sessions as well as the best service design networking in the world you can expect to meet business leaders, designers and academics from over 45 countries and experience it all in the amazing Wales Millennium Centre.

Network with people from: Engine, Infosys, Hitachi, Cisco, JustGiving, Thales, Philips, Honeywell, Xerox and many more.

We are happy to announce that one day tickets for SDNC13 are available now! If you aren't able to attend the full conference but don't want to miss this inspirational line-up of leading keynote speakers buy ticket for Tuesday here.

Secure your ticket now!

Meet the Speakers

James Samperi: Engine
James (@hereatengine) is a director of Engine leading the evolution of the practice to be at the heart of developing new service strategies and organisational change. He has led major, landmark projects for Mercedes-Benz, E.ON, The Portuguese Airport Authority and Samsung. He regularly speaks and runs training workshops on service design and its impact on business.
Read more about James' presentation

Lydia Howland and James Moed - IDEO
Lydia (@lydiahowland) is a design and portfolio director at IDEO. Having first joined as a Design Researcher, she is still primarily interested in how insights into what people say, do, think and feel can shape the development of new services but, these days, she applies most of her energy towards innovation in the financial and hospitality sectors.
Read more about Lydia's presentation

One Day Ticket

We are happy to announce that one day tickets for SDNC13 are available now! If you aren't able to attend the full conference but don't want to miss this inspirational line-up of leading keynote speakers buy your Tuesday ticket here.

Purchase DAY1 ticket!

PhD & Student Day

The PhD & Students Day programme is now online. Find out who is speaking and agenda for the day!

Programme & Speakers

Schedule your day at the conference! Have a look at the programme and the description of speeches. Decide what workshops and presentations you want to attend and learn more about the speakers...