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CONTACT US: communications@PATA.org |
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NTFF 2016 Speaker:
Marjorie van Strien
Marjorie is a sustainable tourism and livelihoods specialist based in Kathmandu, Nepal with over 10 years of international experience. She is an expert in sustainable and responsible tourism and related value chains with a focus on governance (including national policy and management strategy formulation, destination management planning), responsible business development, technical vocational education and training, community involvement and multi-stakeholder collaboration.
Super early-bird discount for Sellers @PTM2017
Calling all trade sellers! Register for PATA Travel Mart 2017 now before our super early-bird offer of 15% Discount ends on December 1st, 2016. Generously hosted by the Macao Government Tourism Office (MGTO), the 40th anniversary of PTM will be held in Macao SAR from September 13-15.
10,000+ pre-matched appointments |
300+ hosted buyers |
1,000+ delegates |
60+ destinations |
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Crafting the balanced recipe for different social media platforms at PATAcademy-HCD December 2016 |
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Learn how to use data to uncover the stories that your customers want to hear most. Discover how to choose the most effective medium for your story and how to create compelling stories for all mediums and platforms -- such as crafting a 140-character tweet, posting an Instagram photo or creating a YouTube video series. Matt Gibson, President of the Professional Travel Bloggers Association, is our guest speaker for this session.
The PTBA is a non-profit organisation made up of travel bloggers and travel industry organisations like yours. It is dedicated to helping travel influencers and industry work together through education, networking and the creation of industry best practices. |
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PATA UPDATES |
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PATA CEO Dr. Mario Hardy has pledged support and expertise to New Zealand’s tourism community in the wake of the latest earthquake to strike the country. The offer was made in letters sent to Prime Minister (and Minister for Tourism) John Key and Tourism Industry Aotearoa (TIA) Chief Executive Chris Roberts. Read More for TIA's post-earthquake bulletin. |
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PATA appoints Young Tourism Professional Ambassador
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PATA has appointed Miss Jie Cheng (JC) Wong as Young Tourism Professional Ambassador effective January 1, 2017. This new role has been created as part of the Association’s continuing commitment to the development of young tourism professionals. In her new role Miss Wong reports to PATA’s Director – Human Capital Development Mrs Parita Niemwongse.
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PATA CEO in Amadeus' new report - Shaping the future of Airline Disruption Management (IROPS)
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Disruption costs the airline industry US$60b per year - Could we do something about it? How can the airline industry resolve this problem? Amadeus consulted global leaders to launch ‘Shaping the future of Airline Disruption Management (IROPS)’, an industry thought leadership paper, debated at the IATA World Passenger Symposium Executive summit in Dubai, which highlights the key industry challenges, offers industry expert insights and identifies options for flight recovery and passenger service improvement.
PATA CEO, Dr. Mario Hardy was one of the featured leaders in this report.
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Recommended reading: Whose destination is it?
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PATA SUSTAINABILITY & SOCIAL RESPONSIBILITY |
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At WTM London this year we ran 25 events over the three days. It was the 10th anniversary of World Responsible Tourism Day and there were two brief films for the opening. The first looked back over the 10 years and the second looking forward at the major challenges. The challenge of overtourism came up in many of the sessions. There are increasing concerns that in a significant number of destinations are facing environmental and socio-economic limitations upon growth. There will be several panels on these issues at WTM London in 2017. |
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WELCOME NEW PATA MEMBER
BOIANA-MG
BOIANA-MG is a licenced travel company with strong positions on Balkan and European market in the last 20 years. Tours with guaranteed departures in Eastern Europe & Balkan Peninsula featuring food & wine, eco, soft adventure holidays, pilgrim, golf, casino and opera. Music tours and flowers festivals are the organisation's best sellers. Dealing with more than 300 hotels all over Bulgaria – seaside, winter and SPA resorts, the organisation provides full range of ground handling services, MICE, self drive tours and city breaks. The company handles clients from all over the world for corporate events and tours and also provides local customer support in Romania, Macedonia and Albania.
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CHAPTER & STUDENT CHAPTER NEWS
PATA New York Chapter Invitation Guam, Nov 21, 2016
Guam Visitors Bureau invites PATA New York Chapter members for a special evening presentation with Pilar Laguana and Gina Kona.
Pilar Laguana is an Executive Board member of PATA International and also the Director of Global Marketing for Guam Visitors Bureau. Gina Kona is the Marketing Manager for Korea & North America for the Guam Visitors Bureau. Read More.
PATA Denmark Chapter launches new website
PATA Denmark Chapter has launched a new website. There are several new features presented on the site. Facebook is now integrated on the front page, so you don’t have to switch to Facebook to follow news and comments. You can follow both upcoming and previous events including photos, information about their popular yearly Worldwide Workshops held over two days in Aarhus and Copenhagen, members and member fees, sponsors and general news. It’s also possible to register online for newsletters, membership and events. Read More.
Join PATA Germany Chapter at ITB in Berlin
PATA Germany Chapter is offering PATA international members space at its booth at ITB 2017 in hall 26b. Half of the 60 square metres booth will be used for counters, the other half will be offered as meeting space for individual business meetings. Read More.
NEWS HIGHLIGHTS FROM PATA MEMBERS
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Customer Experience Management (CEM) Exchange 2017
As customer expectations on service speed and quality rise, organisations start competing at experience level. Driving customer engagement is not enough. This year it’s all about measuring and understanding the numbers. Ensuring consistent, personalised customer experience across all channels is at the core of every business. Brand is experience and experience is the brand.
Customer Experience Management (CEM) Exchange will be held in Phuket, Thailand from March 19-21, 2017. The Exchange offers CX leaders the opportunity to hear and discuss successful strategies in a true peer-to-peer networking forum. More details at the official conference page.
Amadeus, UNWTO and the Ministry of Tourism of Kenya partner to foster job creation
Amadeus, the World Tourism Organization (UNWTO) and the Ministry of Tourism of Kenya have signed an agreement to provide youth and women of underprivileged communities with access to employment and entrepreneurship opportunities in travel and tourism.
The pilot programme, to be launched in Kenya before the end of 2017, will include training for local communities through Amadeus customers. The initiative is expected to be replicated in countries around the world. Read More.
KnowRoaming offers free, unlimited international WhatsApp usage with Global SIM Card
KnowRoaming is offering free, unlimited international WhatsApp usage with its global SIM card. Yes, you read that right. Travellers can use the popular messaging app around the world for free with KnowRoaming. The Global SIM Card can be purchased at knowroaming.com for just $9.99 USD. Read More.
EarthCheck: Environmental savings good news for tourism sustainability in Singapore
Near-COP21 target reductions in greenhouse gas emissions are among the achievements of the InterContinental Singapore, which has just been awarded EarthCheck Gold Certification after completing independent auditing of its environmental and social practices over a five year period. Read More.
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LATEST PATA MEMBER NEWS |
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AVIATION/ CARRIER
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PATA Preferred Partners
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PATA Alliance Partner
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